Digital Rights Management (DRM)
What is DRM?

The term Digital Rights Management, or DRM, refers to the practice of securing digital content to protect against copyright infringement. DRM may be applied to just about any kind of electronic file from documents to movies. One form of DRM is preventing a person from making usable copies of a file and redistributing it to others.

How does this affect University of Phoenix?

Since the intellectual property rights to the contents of most of the books in the eBook Collection belong to the publishers and authors with whom we partner, we must protect the rights of the owners. To do that, we have implemented security called "Protected PDF's" on eBooks that are downloaded from the system.

How does this affect the student?

The first time the file is opened on a computer, the student must be connected to the Internet. Enter your eCampus userid and password and the file will be readable. The Protected PDF can be emailed, copied, or moved to any number of computers. The first time you want to open the file on a new computer, you will have to be connected to the Internet and reenter your eCampus userid and password.

How does a user open Protected PDF files?

Students can find specific instructions and tips on this page.

If students have additional questions, they should contact the University of Phoenix Tech Support Hotline at 1-877-TECH-UOP. Hotline support is available 24/7.

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